Executive Committees

In compliance with ISO 17065, and keeping with the upmost professional ethics, the Healthcare Standards Institute certification body has measures in place to safeguard impartiality in its applicable processes. These measures may include an Impartiality Committee, procedures for impartiality and risk management, an impartiality risk register, and HSI management review of possible threats to impartiality on a yearly basis, or more often as needed.

Per ISO 17065 and applicable client Certification Agreements, organizations have the right to make formal complaints and appeals. To ensure the fast and effective review of both, HSI has procedures in place. HSI appeals are maintained in an Appeals Register. It is our goal to address concerns in a manner that is efficient, effective and leads to the best possible outcomes.

This HSI committee is independent of the audit program and makes the final certification decision based on the Lead Auditor’s recommendation. The certification committee is an impartial entity that ensures that the client’s scope is correct, and that all required audit documentation, objective evidence, and signatures are complete before granting certification.